At Reoyal X, your trust is our highest priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you engage with our website, products, and services (collectively, the “Services”). By using our Services, you consent to the practices described below.
This policy applies exclusively to Reoyal X and its controlled affiliates. It does not extend to partners, third-party platforms, or vendors that may operate under independent privacy frameworks.
1. Who We Are
Reoyal X is a premier cybersecurity firm providing enterprise-grade solutions including Managed Detection and Response (MDR), Endpoint Protection, Security Operations Center (SOC) services, regulatory compliance advisory, and digital risk monitoring. We work with organizations of all sizes to protect, detect, and respond to cyber threats with precision and reliability.
2. Information We CollectWe may collect your information in the following ways:
A. Information You Provide to Us
You may choose to share personal details when:
. Registering for our services or creating an account
. Requesting a demo, quote, or consultation
. Downloading reports, whitepapers, or other resources
. Submitting forms or engaging in correspondence with us
This may include your name, company details, email address, phone number, payment information, and any information provided voluntarily in support interactions or survey responses.
B. Information We Collect Automatically
When you interact with our Services, we may collect certain technical data including:
. IP address, browser type, operating system, and device information
. Usage data such as pages visited, time spent, links clicked, and interactions
. Cookies and tracking technologies (e.g., pixels, tags, analytics tools)
We use this information to enhance user experience, monitor system performance, detect anomalies, and personalize content.
C. Information from Third PartiesWe may receive limited personal or technical information from partners, resellers, or publicly available databases in accordance with applicable privacy laws.
3. How We Use Your Information
We use your information for purposes aligned with business, operational, and legal standards, including:
. Delivering our products and services
. Responding to inquiries, providing support, and fulfilling transactionsPersonalizing content and communicationsImproving user experience, performance, and service effectiveness.
. Preventing fraud, ensuring cybersecurity, and complying with regulatory obligationsConducting research, surveys, and internal analytics
. Communicating product updates, promotions, or relevant security alerts
We only process your data where a lawful basis exists, such as your consent, a contractual requirement, legal obligation, or our legitimate business interest.
4. How We Share Your Information
We do not sell or rent your personal data. We may share your information under the following limited circumstances:
. Service Providers & Partners: We engage trusted partners and vendors who operate under contractual confidentiality obligations to support functions such as hosting, billing, communications, or analytics.
. Legal Requirements: We may disclose information if required to comply with legal processes, court orders, or regulatory obligations.
. Business Transactions: In the event of a merger, acquisition, or asset transfer, your information may be securely transferred in accordance with applicable laws.
. Consent-Based Sharing: We may share your information with third parties when you explicitly opt-in or request integration with their services.
In all cases, we take precautions to ensure that third parties meet our privacy and security expectations.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, or protect our legitimate interests. This includes:
Maintaining user accounts and support records
. Complying with financial or tax-related retention rules
. Addressing disputes, audits, or investigations
When data is no longer needed, we securely delete or anonymize it.
6. Your Rights and Choices
Depending on your location and applicable laws (such as GDPR or CCPA), you may have rights to:
. Access or request a copy of your personal data
. Correct or update inaccurate information
. Request deletion of your information
. Withdraw consent to data processing (where applicable)
. Opt out of marketing communications
To exercise any of these rights or to submit a privacy-related inquiry, please contact our team at privacy@reoyalx.com. We will respond within a reasonable timeframe.
You can also manage cookie preferences and tracking through your browser settings or by visiting our Cookie Settings panel.
7. Data Security
We employ robust physical, technical, and administrative safeguards to protect your data from unauthorized access, loss, misuse, or alteration. Our cybersecurity infrastructure follows industry best practices and undergoes regular audits, assessments, and vulnerability testing.While we take all reasonable steps to protect your information, no method of data transmission or storage is 100% secure. We encourage you to use strong passwords and enable multi-factor authentication where possible.
8. International Data Transfers
If you are accessing our Services from outside the United Kingdom or European Economic Area (EEA), please note that your information may be transferred to and processed in countries where data protection laws may differ. We ensure that such transfers comply with applicable legal requirements and implement adequate safeguards.
9. Children’s Privacy
Reoyal X’s services are designed for business use and are not intended for children under 16. We do not knowingly collect or solicit personal information from minors. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in technology, law, or our business practices. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact:Reoyal X Privacy Office
Email: privacy@reoyalx.com
Registered Office: [Insert Your Office Address]
Effective Date: [Insert Date]
